We want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.
1. Return Eligibility
You may request a return if all of the following conditions are met:
- The return request is made within 30 days of the delivery date
- The item is unused, unworn, unwashed, and in original condition
- All original tags, labels, and packaging are intact
- Proof of purchase (order number or receipt) is provided
Items that do not meet these conditions may not be eligible for return.
2. Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable and non-refundable:
- Innerwear, lingerie, and swimwear
- Items marked as Final Sale or Clearance
- Gift cards
- Items damaged due to misuse, improper care, or normal wear and tear
3. How to Initiate a Return
To request a return, please follow these steps:
- Email us at admin@organicfood.rankerseoservice.com
- Include your order number and reason for return
- Our support team will review your request and provide return instructions
Returns sent without prior authorization may be refused.
4. Return Shipping (U.S.)
- Customers are responsible for return shipping costs, unless the return is due to a defective, damaged, or incorrect item
- We recommend using a trackable shipping service
- We are not responsible for items lost or damaged during return shipping
5. Refunds
Once we receive and inspect the returned item:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
- Original shipping charges (if any) are non-refundable, except where required by law
Please note that banks or payment providers may take additional time to reflect the refund.
6. Exchanges
- Exchanges are subject to item availability
- If an exchange item is unavailable, a refund will be issued instead
- Additional shipping costs may apply for exchanges
7. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect:
- Contact us within 48 hours of delivery
- Provide clear photos of the item and packaging
- We will offer a replacement or full refund, including shipping costs
8. Order Cancellations
- Orders may be canceled before shipment
- Once an order has shipped, it must follow the return process outlined above
9. Legal Notice (U.S.)
This policy complies with applicable U.S. consumer protection laws.
We reserve the right to deny returns that do not meet policy requirements or appear to be abusive.
10. Policy Changes
We reserve the right to update or modify this policy at any time.
Changes will be effective immediately upon posting on our website.
11. Contact Information
For questions about returns or refunds, contact us at:
Email:Â admin@organicfood.rankerseoservice.com
Business Hours: 10:00 AM – 7:00 PM (U.S. local business hours)